For TVIP Boxes
1. Globtech iptv services Satisfaction Guarantee policy allows customers to return their Media player BOX within 14 days of the date of FIRST USE just please send an email to RMA@ca24tv.com and we will send you all the instruction to proceed
2. No returns shall be accepted after 14 days of the date of FIRST USE. Customers have 14 days to evaluate the product and after 14 days, there will be no returns accepted .
3. Customer must return the box in original packaging, with all components (remote, cables, batteries and manuals), the return charges are on the customer responsibility.4. The TVIP boxes comes with 1 year warranty with the manufacture TVIP